IMPORTANT: Never share your OTP, PIN, or banking passwords with anyone. Finvare will never ask for these details.

Anti-Fraud Guidelines

Protect yourself from financial fraud and scams. Learn how to identify and avoid fraudulent activities in the financial sector.

Report Suspected Fraud Emergency Contacts

URGENT FRAUD ALERT

Finvare will NEVER:

EMERGENCY CONTACTS

If you suspect fraud or have been victimized, contact immediately:

Finvare Fraud Desk

+91 9509000080

24/7 Fraud Helpline

Cyber Crime Police

1930 (Toll-free)

National Helpline

RBI Complaints

14440 (Toll-free)

Banking Ombudsman

Common Types of Financial Fraud

Phishing Calls & SMS

Fake calls/SMS pretending to be from banks, asking for OTP, PIN, or personal details.

  • Caller claims your account is blocked
  • Asks for OTP to "verify" your identity
  • Requests immediate action

Advance Fee Fraud

Asking for processing fees, insurance, or GST charges before loan disbursal.

  • "Processing fee" demanded upfront
  • Insurance or GST charges requested
  • Threats of legal action if not paid

Fake Loan Agents

Individuals posing as Finvare agents, offering unrealistic interest rates or guarantees.

  • No official ID card or verification
  • Meeting at unofficial locations
  • Demanding cash payments

Safety Guidelines - DOs and DON'Ts

What You SHOULD DO

  • Verify caller identity through official channels
  • Use only official Finvare contact numbers
  • Check email sender addresses carefully
  • Report suspicious activities immediately
  • Keep your documents secure
  • Enable Two-Factor Authentication

What You SHOULD NOT DO

  • Never share OTP, PIN, or passwords
  • Don't pay any money before loan disbursal
  • Avoid sharing documents on social media
  • Don't click on suspicious links
  • Avoid sharing Aadhaar/PAN unnecessarily
  • Don't trust unrealistic loan offers

Verification Checklist

1

Verify Caller Identity

Always ask for the executive's name, employee ID, and call back on official numbers to verify.

2

Check Official Channels

Only use contact details from our official website: www.finvare.com or verified social media.

3

Secure Document Sharing

Share documents only through our secure portal or verified email: care@finvare.com

4

Payment Safety

Make payments only through official banking channels. Never transfer money to personal accounts.

5

Report Suspicion

If in doubt, immediately call our fraud helpline: +91 9509000080

How to Report Fraud

If you encounter any suspicious activity or believe you have been a victim of fraud:

Call Fraud Helpline Email Complaint Report to Cyber Crime

Information to Collect Before Reporting:

Caller's phone number
Screenshots of messages
Email details
Transaction details
Bank account numbers

REMEMBER

If an offer sounds too good to be true, it probably is!