Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: January 2025

1. Introduction

Welcome to Finvare's Privacy Policy. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, please contact us at care@finvare.com.

Important: By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our services to you:

Type of Information Examples Purpose
Personal Information Name, email, phone number, date of birth, PAN, Aadhaar Identity verification, loan processing
Financial Information Income details, employment information, bank statements Loan eligibility assessment
Contact Information Address, email, phone number Communication and service delivery
Technical Information IP address, browser type, device information Website analytics and security
Usage Data Pages visited, time spent, features used Service improvement

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services - Processing loan applications and providing financial guidance
  • To notify you about changes - Informing you about updates to our services or policies
  • To allow you to participate - In interactive features of our service when you choose to do so
  • To provide customer support - Responding to your queries and requests
  • To gather analysis or valuable information - So we can improve our services
  • To monitor the usage - Of our service for security and optimization
  • To detect, prevent and address technical issues
  • To comply with legal obligations - As required by law and regulations

4. Information Sharing

We may share your information in the following situations:

  • With Lenders: To process your loan application with our partner financial institutions
  • With Service Providers: With third-party vendors who assist us in operating our website and services
  • For Legal Reasons: When required by law or to protect our rights and safety
  • With Your Consent: We may share your information with other parties when you give us explicit consent

We do NOT sell your personal information to third parties for marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Data Security

We implement appropriate security measures to protect your personal information:

Encryption

Data encryption in transit and at rest

Access Control

Limited access to authorized personnel only

Regular Audits

Security audits and vulnerability assessments

Secure Storage

Secure servers with firewall protection

7. Your Rights

You have the following rights regarding your personal information:

Right to Access

You can request copies of your personal data that we hold.

Right to Rectification

You can request correction of inaccurate or incomplete data.

Right to Erasure

You can request deletion of your personal data under certain conditions.

Right to Restrict

You can request restriction of processing your personal data.

Right to Data Portability

You can request transfer of your data to another organization.

Right to Object

You can object to our processing of your personal data.

To exercise any of these rights, please contact us at care@finvare.com.

8. Data Retention

We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy.

  • Active Customers: Data is retained as long as you remain an active customer
  • Loan Applications: 7 years from the date of application
  • Website Visitors: 2 years from your last interaction with our website
  • Legal Requirements: As required by applicable laws and regulations

9. Third-Party Links

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not intended for use by children under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Sending you an email notification (if you have provided your email)

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Questions About Your Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

care@finvare.com
+91 9509000080
Ward No 1, Rajpura, Sikar, Rajasthan